Delivery Policy
Delivery Areas
We currently deliver to all major cities in Jordan. International shipping is available upon request; please contact us for details.
Delivery Timeframe
- Amman: Orders placed before 3:00 PM are usually delivered within 1–2 business days.
- Other cities in Jordan: Delivery is typically completed within 3–5 business days.
Delivery Charges
- Delivery fees vary depending on the destination and will be displayed at checkout.
- Free delivery may be offered for orders above a certain value (subject to promotions).
Delivery Method
We partner with trusted local and international couriers to ensure safe and timely delivery of your order. All shipments are securely packaged to protect your products during transit.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS so you can follow your delivery status. Or it can be tracked by contacting us by the number below.
Delivery Attempts
Our courier will attempt delivery at the address you provided. If no one is available to receive the package, the courier will contact you to arrange a second attempt or pickup from their nearest office.
Delays
While we aim to deliver all orders within the stated timeframes, delays may occur due to unforeseen circumstances such as weather, traffic, or customs clearance for international shipments.
Contact for Delivery Issues
If you experience any issues with your delivery, please contact our customer service team at: